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I have a tracking number. How do I track it?
What payment methods do you accept?
When is my card charged?
How do I pay via cashier’s check or money order?
Will I be charged sales tax?
What is your return policy?
How do I send my watch back for return?
What is the status of my return?
I want to return my watch. What should I do?
How do I cancel my order?
How do I make changes to my order?
What is a G.M.T. Movement?
What is the case of a watch?
What is the crown of a watch?
What does the crystal of a watch refer to?
How big will my watch be because of the case diameter?
How does the illumination on my watch work?
What happens if I get my watch wet? / Can I go swimming with my watch on?
How do I care for a water resistant watch?
My watch stopped keeping time, why?
What does my watch warranty cover?
What’s the difference between a chronograph and a chronometer?
How long should the battery in my watch last?
What’s the difference between quartz and mechanical/automatic movements?
When I reset my chronograph, why doesn’t the hand return to zero?
What is the best way to care for an automatic watch?
What should I look for when buying a watch?
What is the best way to clean my watch?
What can I do to help ensure that my watch will last for a long time?
My watch doesn’t fit well, what should I do?
Where is the bezel located on my watch?
How will my watch fare against normal, everyday activities? / What type of watch should I wear during rigorous sports or activities?
Who is MrWatch?
Why Buy from MrWatch?
How do I join your affiliate program?
What is your shipping guide?
How much does international shipping cost?
I’m in Canada, how will you ship to me?
I’m in the UK, how will you ship to me?
How does the free shipping work at MrWatch?
What other methods of shipment do you offer besides free shipping?
Do you ship to PO Boxes?
Do you ship to APO/FPO addresses?
What are your shipping and delivery times?
Will I have to sign for my package?
My tracking number says my package is delivered, but I do not have it. What should I do?
Do you ship internationally?
Will I have to pay customs, duties or taxes on my international shipment?
How long will it take for my international package to be delivered?
Are there any limitations if I ship an order internationally?
If I request next day shipping, will I get my order the next day?
Q: I have a tracking number. How do I track it? A: If you have a tracking or delivery confirmation number, you can track your package by visiting the website of the carrier. For UPS http://wwwapps.ups.com/etracking/tracking.cgi Phone: 1-800-PICK-UPS (1-800-742-5877) For USPS http://www.usps.com/shipping/trackandconfirm.htm Phone: 1-800-ASK-USPS (1-800-275-8777) For FedEx http://www.fedex.com/us Phone: 1-800-GO-FEDEX (1-800-463-3339) Q: What payment methods do you accept? A: MrWatch will accept payment via credit card, (American Express, Visa, Mastercard and Discover). We will also accept wire tranfer's by phone for very large orders. Please contact our customer support team for more information. Orders are authorized for payment when submitted online and your order will not be charged until it ships out of our warehouse. Authorizations freeze up the dollar amount from your account, in order to ensure that these funds are available when MrWatch charges the card after the order ships. Please make sure that your billing address matches the credit card you provide to ensure the fastest processing. If it does not match our verification team will not be able to process your order for shipment, and your order may be delayed 24-48 hours while undergoing additional verification of the details you have provided. Q: When is my card charged? A: Orders are authorized for payment when submitted online and your order will not be charged until it ships out of our warehouse. Authorizations freeze up the dollar amount from your account, in order to ensure that these funds are available when Mister Watch Online charges the card after the order ships. Please make sure that your billing address matches the credit card you provide. This is a company policy and must be accurate. If your billing address does not match the credit card you provide, your order may be delayed. Q: How do I pay via cashier’s check or money order? A: We currently do not accept payment via cashier's check or money order. If you have any questions regarding this, please contact us via customerservice@misterwatchonline.com or by calling toll free, 1-877-493-6847. Q: Will I be charged sales tax? A: Mister Watch Online is located in Ohio, and therefore any orders being shipped to Ohio will be charged sales tax rate of 6.5%. Any and all other orders being shipped outside of Ohio will NOT be charged sales tax. Q: What is your return policy? A: 365 Day No-Hassle Return Policy Everything we do here at Mr Watch is centered around our customers. For this reason we are proud to offer our 365 day no hassle return policy! Within 365 days of your order date, provided your watch is still in its original box with all materials and has not been worn, used or sized your watch is eligible for return.** That's right! An entire year to return, and no restocking fee! Buy any gifts early and rest easy knowing that if the recipient is not 100% happy with it they are able to return it at their convenience. Just fill out the return form on the bottom of your packing slip and include it with your return. In addition, if your order was shipped within the United States, you may choose to use the return label on the reverse side of your packing slip. If you use this label a flat fee of $6.95 will be deducted from your refund. If you use the included label, simply drop off the package at your local post office, a post office mail box or give the package to your local carrier. Or, if you choose, you may contact us for an RMA number and ship your return via another method of your liking. Here are some additional details: You can return your watch for refund, exchange, or store credit. Upon arrival please check your watch for any manufacturer defects. To prevent having to go through the warranty process defective items must be brought to our attention within 10 days of receipt. After 10 days, defective items are no longer eligible for return, and you must use warranty repair for your watch at this time. When returning an item, we suggest purchasing insurance for the return shipment. Please note that we are not responsible for return liability. You will receive an automated email once your return has been checked in to our returns department. Your return will then be processed within 3-7 business days and a refund, exchange or store credit will be issued less original shipping charges. If your original shipping was free, a flat shipping fee of $5.00 will be deducted from your refund. Please note, if any return is sent back to us as RTS (Return To Sender) by the carrier, an additional $5.00 fee will be deducted from your refund. In the event that your order is returned to us undeliverable by the carrier at customs clearance, the refund provided to your account will be applied less any amount we were charged by the carrier and customs to have your package enter your country. Remember, if at any time you have questions or concerns let us know! We have real live people standing by ready to help. Our toll free number is 1-877-493-6847, and we are available here Monday through Friday, 9AM to 5PM EST. Or, contact us via email at cs@mrwatch.com. ** Please note, we do reserve the right to refuse any return that does not meet our return criteria Q: How do I send my watch back for return? A: Just fill out the return form on the bottom of your packing slip and include it with your return. In addition, you may choose to use the return label on the reverse side of your packing slip. If you use this label a flat fee of $6.95 will be deducted from your refund. If you use the included label, simply drop off the package at your local post office, a post office mail box or give the package to your local carrier. Or, if you choose, you may contact us for an RMA number and ship your return via another method of your liking. Please read our entire return policy before sending an item back for return. Q: What is the status of my return? A: After a return is received in our warehouse, it usually takes 3-5 days to be processed in our system. If a refund was requested, your account will be refunded. Please note, it usually takes 2-3 days for the funds to appear back on your account after the refund is given. If an exchange was requested, your new order will ship 3-5 days after the return is received in our warehouse. Tracking information will be provided to you when it becomes available. Q: I want to return my watch. What should I do? A: For your watch to be eligible for return, it must not be worn, used, adjusted or sized. Your item must be returned with the original manufacturer packaging and materials and tags, and all must be in tact as it was delivered to you. If you would like to return your watch, please read our return policy in full. Then, fill out the return form on the bottom of your packing slip and include it with your return. In addition, if your order was delivered within the United States, you may choose to use the domestic return label on the reverse side of your packing slip. If you use this label a flat fee of $6.95 will be deducted from your refund. If you use the included label, simply drop off the package at your local post office, a post office mail box or give the package to your local carrier. Or, if you choose, you may contact us for an RMA number and ship your return via another method of your liking. Please note you are responsible for return shipment and liability. Therefore, we recommend purchasing something with tracking and insurance. Q: How do I cancel my order? A: At MrWatch, prompt and efficient service is something that we strive for. In doing so, we ship all orders as quickly as possible, usually the same day. If you wish to cancel your order, please contact us immediately either by email via cs@mrwatch.com, by messaging live help located on our website, or by calling customer service at 877-493-6847 as soon as possible. However, please note, your order begins processing as soon as we receive it, and enters the shipping process very quickly after that. As a result, we will do our best to cancel an order upon request, but this cannot be guaranteed. If an order has entered the shipping process it cannot be cancelled. If your order has already entered the shipping process and is not able to be cancelled, you are more than welcome to send it back to us for a refund per our return policy. See our return policy for more details. Also, when you place an order on our website, an authorization is placed on your account to ensure the funds are available. It is important to note that this only puts a hold on those funds, it does not debit them from your account. Your account is only debited and the funds withdrawn once your order ships. When an order is canceled, the authorization is released, and the funds will be available again within 2-3 business days of cancellation. Q: How do I make changes to my order? A: You can review the details and status of any order you have placed via your account. For orders that have already been shipped, you can confirm the date and method of shipment, view an estimated date of arrival, and get a tracking number, if applicable. Whenever you make a change to an order, such as modifying the shipping options, address, or items, our system re-evaluates our inventory to determine the best fulfillment plan for your order given the new information. Therefore, any changes you make may affect the estimated delivery date for your order. To make changes to your order, you may contact us via email at cs@mrwatch.com, or toll free at 1-877-493.6847. Q: What is a G.M.T. Movement? A: The Invicta GMT uses a Japanese quartz movement, which in addition to the hour, minute, and second hands, has a 24-hour hand and a date feature. Pulling the crown out fully stops the second hand and allows the time to be set, but in a slightly different way than a normal movement. Instead of adjusting the minute and hour hand, it adjusts the minute and 24-hour hand. The date and hour hands are set when the crown is pulled out into the first position. The date is linked to the operation of the 12-hour hand, which is to say when then 12-hour hand passes midnight, the date advances. Q: What is the case of a watch? A: The case of a watch is the housing that contains the internal parts of a watch. Stainless steel is the most common metal used, but titanium, gold, silver and platinum can also be used. Also, different compounds of hardened plastics may be used. Q: What is the crown of a watch? A: The crown (often called the winding crown or winder) is positioned on the case middle and allows winding, hand setting and often date or GMT hand setting. It is linked to the movement through the winding stem passing through a hole in the case. For waterproofing purposes, simple gaskets are used in water-resistant watches. On diving/sports models, the crown may be screw-down whereby it screws onto a threaded tube, which protrudes from the case of the watch. Q: What does the crystal of a watch refer to? A: The crystal is the cover over the face of the watch. There are three different types commonly used in watches; acrylic, mineral, and sapphire. Acrylic crystal, a plastic, is inexpensive and shallow scratches can be buffed out. Mineral crystal is comprised of several elements that are heat treated to create unusual hardness that aids in resisting scratches. Sapphire crystal is the most expensive and durable, approximately three times harder than mineral crystals and 20 times harder than acrylic crystals. A non-reflective coating on some styles prevents glare. Q: How big will my watch be because of the case diameter? A: The case diameter of a watch is usually listed in millimeters. Typical size for a standard men’s watch is approximately 40 millimeters and for women it tends to range from 20 millimeters for dressy watch to around 30 millimeters for a more sporty style watch. Depending on your own personal taste you can find watches smaller or larger depending on its intended application. Q: How does the illumination on my watch work? A: There are several different types of illumination, some are powered by the watch battery, some collect energy from light sources, and few use small chambers filled with an illuminating substance. Each of these methods then radiate the light continuously or when active by the wearer through buttons on the case. Q: What happens if I get my watch wet? / Can I go swimming with my watch on? A: Most watches nowadays are at least water resistant, meaning that your watch can withstand splashes of water but should not be submerged. But most are guaranteed to be able to withstand more. Such watches are stamped with a value that verifies their water resistance. This information can be found either on the face of the watch or on the case back. Listed below are water resistance depths and what activities are recommended at each corresponding certification. 30 meter (100 Feet) - Will tolerate splashes of water or rain. 50 meter (165 Feet) - Usable while showering, bathing, dishwashing, and swimming in shallow water. 100 meter (330 Feet) - Usable while swimming, and snorkeling. 150 meter (500 Feet) - Usable during general water sports. 200 meter (600 Feet) - Usable during general water sports, including free diving. Diver's 150 meter (500 Feet) - ISO standard for scuba diving. Diver's 200 meters (660 feet) - Meets ISO standards and is suitable for scuba diving. Q: How do I care for a water resistant watch? A: It is not recommended to wear your water resistant watch in a hot shower, sauna or hot tub. The extreme heat causes the metal parts to expand at a different rate than the rubber gaskets. This creates small openings that can allow water droplets to penetrate the watch. Sudden temperature changes are especially harsh. Take care not to jump into a cold pool after wearing your watch in the hot tub. After swimming or diving in salt water, immediately rinse the watch in a stream of fresh water. If your watch has a rotating bezel, turn the bezel several times while rinsing it. This will prevent salt buildup and corrosion of the bezel ring. Q: My watch stopped keeping time, why? A: This could be a for a few differnt reasons. First you need to determine if you have an automatic or a quartz watch. A quartz watch is powered by a quartz crystal that runs off of a battery. If you have a quartz watch and it stops keeping time, most likely the battery has died. We inspect all watches that leave to ensure they are working but sometimes, unfortunately, the battery life can be short. If your watch is an automatic and it stops keeping time, then it needs to be re-wound. Automatic watches are powered off of the movement of the wearer’s wrist. Through normal activity a rotor turns and winds the watch's mainspring. Most automatic watches have up to 36 hours of power reserve. If an automatic watch is not worn for a day or two, it will wind down and need to be wound by hand to get it started again. You can also use a watch-winder for this function. Q: What does my watch warranty cover? A: A watch warranty will generally cover malfunctions in the watch movement and does not cover any damage to the crown, case, crystal, buttons, bracelet, strap or face. The warranty period depends upon the manufacturer, and can range from one year to limited lifetime. Q: What’s the difference between a chronograph and a chronometer? A: A chronograph is a name given to a multifunction sport watch with a stopwatch function. Most have two or three sub-dials, or mini-dials, for measuring minutes and hours. A chronometer, on the other hand, is a precision watch that has been rigorously tested by the Control Officile Suisse de Chronometers (COSC), an official watch testing laboratory in Switzerland, to keep accurate time in various temperatures and positions over a 15-day period. The watch must lose no more than five seconds per day in order to be designated a chronometer. Q: How long should the battery in my watch last? A: Generally, the battery in a quartz watch will need to be replaced every 1.5 years, unless stated otherwise by the manufacturer. Q: What’s the difference between quartz and mechanical/automatic movements? A: The movement, or inner workings, of the watch are what make up the main timekeeping mechanism. Most watches have either a quartz movement or a mechanical movement. The type of movement you choose depends mostly on one's taste. Mechanical movements are a tribute to the watchmaker's art and monitor the passage of time by a series of gear mechanisms. When a mechanical movement does not have to be wound, it is known as an automatic movement. These self-winding movements are wound by the movement of your wrist. (No, you don't have to shake it to work! The normal, everyday movement of the watch on your wrist charges the winding reserve.) When this type of watch is removed from your wrist the movement winds down in 10 to 72 hours, depending on the size of its winding reserve. Quartz movements, on the other hand, are powered by a battery and do not stop working once removed from your wrist. When activated by a battery or solar power, the thin sliver of crystal very predictably vibrates at an extremely high frequency (32,768 times per second), thus providing very accurate timekeeping. The battery in a quartz watch generally needs to be replaced every 1.5 years, unless stated otherwise by the manufacturer. Q: When I reset my chronograph, why doesn’t the hand return to zero? A: Typically this is because your watch’s chronograph function needs to be calibrated. The best way to do this is by consulting your watch’s instruction manual or by visiting the watchmaker’s website. Q: What is the best way to care for an automatic watch? A: Although automatic mechanical watches do not have batteries, some easy-to-follow maintenance is necessary for continued and long-lasting good use. Self-winding automatic watches depend on the movement of the arm to operate and do require some winding, even if you wear your watch on a daily basis. If you wear your automatic watch every day, it is best to wind it once every two weeks to keep the wheels in motion and oil fluid. Simply wind the crown (the same knob used to adjust the time and date) until you meet slight resistance. If you do not wear your automatic watch every day, you should try to wind it at least twice a week to ensure continuous operation, as well as keeping the inside mechanism in complete running order. Try to wind your mechanical watch at the same time every day. This is extremely beneficial for the mechanism. You may want to make it a routine, winding it every morning when you wake up. Avoid setting the day and/or date (if your watch has these functions) at night. The day-date mechanism is activated during the nighttime hours and could be disrupted if set at this time. Always avoid wearing your mechanical watch if you are playing a sport requiring continuous arm motion (e.g. tennis, baseball, golf), since continuous arm motion could damage the movement. Q: What should I look for when buying a watch? A: When purchasing a watch for either yourself or as a gift, you want to look at a couple of things. Most of these will rely on your preference. The case material and band material are both important to pay attention to. Some people are allergic to a few materials that are sometimes used in the manufacturing of a timepiece. The type of movement is the watch makes use of is a key buying point, quartz watches are very accurate and rely on battery power while automatic or mechanical need to be worn consistently or wound every so often. Obviously color preference is up to that of the buyer, many watch brands offer several different colors and styles to suit your needs. There are also a majority of watches that are multifunction, containing sub-dials and information on the face of the watch. Mister Watch Online strongly recommends buying authentic brands, which is why we carry and sell only new, genuine watches. If you have any questions regarding a watch or your purchase, we urge you to call us toll free at 1-877-493-6847 Mon-Fri 9 AM to 5 PM EST. Q: What is the best way to clean my watch? A: The best way to clean your watch is by using a lint-free cloth and a toothpick. Use the toothpick to clean out any dirt buildup in the bracelet or casing of the watch and the cloth to wipe it clean. If it is water-resistant, give it an occasional cleaning with a mixture of warm water and a mild soap. If the strap is leather or non-metal, clean only the case. It is safest if you always avoid cleaning your watch with harsh household chemicals, over time they can cause damage to many different parts of your fine timepiece. Q: What can I do to help ensure that my watch will last for a long time? A: There are three key points you should follow that will help to keep your watch looking pristine and working properly for years to come. 1.) Always make sure your watch is dry after it has been exposed to water. By taking a few minutes and thoroughly drying your watch with a lint-free cloth, you will prevent rust from forming. This is a key point in ensuring the long life of your watch. 2.) Protect the crystal of your watch. The crystal is the transparent part of the watch through which you tell time. As we discussed with water, a watch may have a scratch-resistant crystal, however no crystal is truly scratchproof. Therefore, it is not advisable that you toss your watch onto the dresser or into a drawer at the end of the day. It’s better for the watch to store or wrap it in a soft cloth before placing it down. The more care that you take with the watch the less scratches you will end up with. Replace broken or scratched crystals immediately. Even a hairline crack can let dust or moisture into the mechanism, threatening its accuracy. If you place the watch in a drawer with other jewelry, this too may scratch the watch, as it might rub against the other pieces. Another suggestion would be to store the watch in its original case, since these cases are generally soft and made specifically for the watch. 3.) Have your watch serviced. Like any other piece of machinery, a watch must be cleaned, oiled, and serviced. Every couple of years, you may notice the watch losing time or running fast—or it may stop working altogether. Just take your watch to a local watch professional for servicing. Q: My watch doesn’t fit well, what should I do? A: If you have ordered a watch with a metal bracelet, there is a good chance you will have to have one or more links removed to fit your wrist properly. This can only be done with the wearer present. That is why we ship all watches unsized. We suggest you take your watch to a reputable local jeweler for sizing. Expect to pay a nominal fee for this service. Do not attempt to size your own watch! You may damage or scratch the watch and bracelet. The liability is yours; by our policy we will not accept a scratched or damaged watch for return. With the exception of some models that feature quick link removing ability (can be sized without the use of a tool). Leather, rubber, and cloth/canvas bands usually do not need to be sized as they generally feature a buckle style clasp. Q: Where is the bezel located on my watch? A: The surface ring on a watch that surrounds and holds the crystal in place is called the bezel. A rotating ratchet bezel moves in some sport watches as part of the timing device. If rotating bezels are bi-directional (able to move clockwise or counter clockwise), they can assist in calculations for elapsed times. If the bezel is unidirectional it only moves in one direction. Q: How will my watch fare against normal, everyday activities? / What type of watch should I wear during rigorous sports or activities? A: Most watches are sturdy enough to protect against normal everyday wear and tear, including light bumps. If you’re going to be engaging in intensive athletic activity, you may want a watch that is also shockproof. G-Shock by Casio makes an extensive line of shockproof watches. We carry several different types and brands of shockproof watches. For more information on these types of watches please call us at 1-877-493-6847. Q: Who is MrWatch? A: MrWatch has been a trusted online retailer of brand new, brand names watches since January of 2003. Since 2003 we have continued to grow and now carry nearly 100 different brands and over 5,000 watches. We have also recently started carrying jewelery and name brand sunglasses! We are here to serve you, our customer, we will never forget that you are the reason we are here today. Below you will find our mission statement, and some pretty good reasons we think you should buy from us. If at any time you have any additional questions or concerns, do not hesitate to contact us. You can give us a call, toll free, at 1-877-493-6847, or email us at cs@mrwatch.com. That's right; we actually have real, live people available M-F, 9AM to 5PM to answer all your calls and emails. You will never get an answering machine from us. Therefore you can rest assured that we here at Mr Watch will make sure any question or problem you may have will be taken care of quickly and painlessly. We look forward to hearing from you and to serving your watch needs. Remember to read below for our mission statement and even more reasons to buy from us. See you soon! MrWatch Mission Statement: To supply everyone around the globe with brand new, brand name watches at the lowest price possible, while providing a level of customer service that goes above and beyond, day after day. Why Buy from MrWatch? Only New Items Sold. MrWatch is an online watch retailer offering thousands of brand name watches at unbeatable prices. All of our products are 100% brand new and authentic. This guarantees a brand new, quality product. Customer Service. The customer is the center of MrWatch, and everything we do reflects this fact. We are dedicated to providing the best customer service to each and every person. Thousands of customers have purchased from us, and they continue to do so. You can also reach live customer service representatives; toll free at 1-877-493-6847 Monday through Friday, 9am to 5pm EST. In addition, you can email us at cs@mrwatch.com Safe and Secure Shopping. MrWatch understands that while shopping online, you need someone you can trust. This is where we come in. MrWatch is Hacker Safe tested and approved, so your information is always safe and secure. Hacker Safe employs world-class technology protecting your information. Order with confidence at MrWatch. Privacy. We at MrWatch respect your privacy, and we will not share your information with anyone. You can also read our privacy policy for more details. Lowest Price. We at MrWatch pride ourselves on offering the lowest prices in the market. As the customer is the center of our business, we work hard to ensure the lowest price possible. International Shipping. Live outside the U.S.? No problem. MrWatch also ships to APO and FPOs, as well as internationally. The quality of our watches coupled with the prices we offer are unmatched, and we want to share this with as many people we can around the globe. Returns. We understand that on occasion you may need to return your item. If so, MrWatch accepts returns of unused merchandise for 365 days. In addition, we will make sure your return is handled quickly and painlessly. For more detailed information, please see our return policy. If you are looking for a brand new, quality watch at the best price possible, you have come to the right place. Mr Watch will provide that and more, striving not only to meet your expectations, but to exceed them. Q: Why Buy from MrWatch? A: Only New Items Sold. MrWatch is an online watch retailer offering thousands of brand name watches at unbeatable prices. All of our products are 100% brand new and authentic. This guarantees a brand new, quality product. Customer Service. The customer is the center of MrWatch, and everything we do reflects this fact. We are dedicated to providing the best customer service to each and every person. Thousands of customers have purchased from us, and they continue to do so. You can also reach live customer service representatives; toll free at 1-877-493-6847 Monday through Friday, 9am to 5pm EST. In addition, you can email us at cs@mrwatch.com Safe and Secure Shopping. MrWatch understands that while shopping online, you need someone you can trust. This is where we come in. MrWatch is Hacker Safe tested and approved, so your information is always safe and secure. Hacker Safe employs world-class technology protecting your information. Order with confidence at MrWatch. Privacy. We at MrWatch respect your privacy, and we will not share your information with anyone. You can also read our privacy policy for more details. Lowest Price. We at MrWatch pride ourselves on offering the lowest prices in the market. As the customer is the center of our business, we work hard to ensure the lowest price possible. International Shipping. Live outside the U.S.? No problem. MrWatch also ships to APO and FPO’s, as well as internationally. The quality of our watches coupled with the prices we offer are unmatched, and we want to share this with as many people we can around the globe. Returns. We understand that on occasion you may need to return your item. If so, MrWatch accepts returns of unused merchandise for 30 days. In addition, we will make sure your return is handled quickly and painlessly. For more detailed information, please see our return policy. If you are looking for a brand new, quality watch at the best price possible, you have come to the right place. Mr Watch will provide that and more, striving not only to meet your expectations, but to exceed them. Q: How do I join your affiliate program? A: Looking to earn extra cash with your online shopping portal? You have come to the right place! Mr Watch has over 6000 brand new, brand name watches in stock and ready to ship. From brands like Timex and Casio to Fossil and Guess we have the perfect watch at the lowest price. Anyone can be a publisher, and you do not have to be an expert to join. If you have a website, you can join our affiliate program. Then, all you have to do is refer the customer to our site. When that customer makes a purchase from us, we will pay you a commission. It’s that easy. And, best of all, its free! Overview MrWatch is a fast growing retailer of brand new, brand name watches, and we want our affiliates to grow with us. Our impressive selection and high conversion rates translate into increased traffic and money for you. Benefits Earn Money for Free: It is completely free to join our affiliate program, and you will earn great commission rates on every sale Easy to Use: We handle everything – order processing, shipping, and billing. We provide all affiliate tools, such as links and banners for your website. All you have to do is place our link or banner, sit back and make money. We are a leading, trusted retailer. Associated with Mr Watch, a trusted, reliable retailer. We carry nearly 100 different brands, and over 5000 watches – in stock and ready to ship. Monitor Your Success. Exclusive third party, 24/7 monitoring of the success of your program. Questions, or Want to Learn More? If you have any questions or concerns about becoming an affiliate, do not hesitate to contact us. We look forward to assisting you with anything you may need. Feel free to email us at any time for a fast reply. Ready To Join? Ready to join? It is fast, free and easy. Just click the link below, and fill out the application. We are excited to work with you – Join Today. https://cli.linksynergy.com/cli/publisher/registration/registration.php?mid=35171 Q: What is your shipping guide? A: Mr Watch offers same day shipping on most orders if we receive and process your credit card before 12:30PM EST, Monday through Friday. Orders placed after 12:30PM EST, placed on Saturday, or placed on Sunday will usually be processed and shipped the following business day. Order Delivery For Standard Shipment: Order Date + Processing Time (1-2 business days) + Shipping Time (1 - 7 days business) For USPS Priority Mail: Order Date + Processing Time (1-2 business days) + Shipping time(2 - 3 business days) For Expedited Shipping: Order Date + Processing Time (1-2 business days) + Shipping time(2 - 3 business days) For 2nd Day: Order Date + Processing Time (1-2 business days) + Shipping time (2 business days) For Next Day: Order Date + Processing Time (1-2 business days) + Shipping time (1 business day) For Canada Shipments: Order Date + Processing Time (1-2 business days) + Shipping time (5 - 7 business days) For Other International Shipments: Order Date + Processing Time (1-2 business days) + Shipping time (6-20 business days) Please note that overnight orders placed before 12:30PM EST on Friday will be shipped via overnight and delivered on Monday, which is the next business day. We do not currently offer Saturday shipping. Q: How much does international shipping cost? A: There are three separate breakdowns of international shipping. Standard shipments to Canada or the UK costs $9.95, and this takes 4-14 business days to arrive after shipment occurs. Express shipments to Canada or the UK costs $24.95, and this takes 1-3 business days to arrive after shipment occurs. All other international shipments to other applicable countries costs $39.99, and this takes 2-5 business days to arrive after shipment occurs. These estimates do not include any additional time required in customs for clearance procedures for your country. Please also note that you may be subject to administrative fees, duties or taxes levied by your country once your package arrives. Q: I’m in Canada, how will you ship to me? A: Your package will be shipped from the United States. If you chose Standard Shipping: upon arrival in Canada, the package will transfer to the Canada Post and CanPar who will make the final delivery to you. Also, oftentimes it can take 5-7 business days or more for the tracking number to update online. You can rest assured that your order has been shipped and is currently transit to you. Delivery time to Canada is 4-14 business days with some additional time in customs. Typically orders are delivered within 10 business days, however there are rare cases when delivery is made closer to the 14 business day deadline. If you choose Express Shipping, this method is shipped via FedEx and will arrive within 1-3 business days. Please note these delivery estimates do not include any additional time spent in customs. You will also be responsible for any customs duties or taxes when the order is delivered to you. This is presented as two increments: administrative fees (for paperwork) and import tax on the item. Q: I’m in the UK, how will you ship to me? A: Your package will be shipped from the United States. If shipping with Standard Shipping, upon arrival in the UK, the package will transfer to the Yodel, Royal Mail, or the Home Delivery Network who will make the final delivery to you. Also, oftentimes it can take 5-7 business days or more for the tracking number to update online after it was . You can rest assured that your order has been shipped and is currently transit to you. Delivery time to the UK is 7-23 business days with some additional time in customs. Typically orders are delivered within 14 business days, however there are rare cases when delivery is made closer to the 23 business day deadline. If you choose Express Shipping, this method is shipped via FedEx and will arrive within 1-3 business days. Please note these delivery estimates do not include any additional time spent in customs. You will also be responsible for any customs duties or taxes when the order is delivered to you. The shipping carrier will present this in the form of administrative fees for paperwork and import tax for the item you have purchased. Q: How does the free shipping work at MrWatch? A: MrWatch provides free standard shipping with any order over $25 on domestic orders within the United States. This method is shipped via USPS. Every item shipped from us is fully insured via USPS, UPS or FedEx. Please note, delivery time for standard shipping can range from 1 – 7 business days. You will receive a tracking number via email when this information becomes available in our system. This will also indicate which carrier was used. Q: What other methods of shipment do you offer besides free shipping? A: MrWatch also offers: +$3.00 Express (delivery in 2-3 business days) $9.95 2nd Day Air shipping (delivery in 1-2 business days) $24.95 Next Day Air shipping (delivery in 1 business day) These are domestic shipping rates. For international shipping rates, please see questions dealing with international packages. Q: Do you ship to PO Boxes? A: Yes. However, UPS and FedEx do not deliver to PO Boxes If you submit an order to a PO Box your order will be shipped via USPS Priority Mail. Q: Do you ship to APO/FPO addresses? A: Yes. However, UPS and FedEx do not deliver to APO/FPO addresses. If you submit an order to an APO/FPO address, your order will be shipped via USPS Priority Mail. Q: What are your shipping and delivery times? A: All of our orders will be processed and will ship within 1-2 business days. Please note MrWatch will process and ship orders Monday through Friday, 9am to 5pm EST. Also, all items are inspected three times (once by the factory or our distributors, once when it arrives at our warehouse, and once before it is shipped) to ensure its condition, quality and accuracy prior to shipment. If we discover that the item is damaged, defective or out of stock, we will notify you and do our utmost to fulfill the order as soon as possible. You will also have the option to cancel the order or purchase a different watch if you so desire. Delivery estimates: For Standard Shipment: Order Date + Processing Time (1-2 business days) + Shipping Time (5 - 7 days business) For Expedited Shipping: Order Date + Processing Time (1-2 business days) + Shipping time(2 - 3 business days) For 2nd Day: Order Date + Processing Time (1-2 business days) + Shipping time (2 business days) For Next Day: Order Date + Processing Time (1-2 business days) + Shipping time (1 business day) For Standard Canada and UK Shipments: Order Date + Processing Time (1-2 business days) + Shipping time (4 - 14 business days) For Express Canada and UK Shipments: Order Date + Processing Time (1-2 business days) + Shipping time (1 - 3 business days) For Other International Shipments: Order Date + Processing Time (1-2 business days) + Shipping time (2-5 business days) Q: Will I have to sign for my package? A: Orders shipped may require a signature for delivery. If no one is home to receive the package, your local driver may leave the item at your doorstep area or the driver may hold onto the package for a second delivery attempt. If you know in advance that you will not be home to personally receive the package, you may leave a signed note for the driver to make alternative arrangements. Q: My tracking number says my package is delivered, but I do not have it. What should I do? A: If your package shows delivered but you do not have it, there are a few steps to take before contacting us. First, you will need to look around your house, check with neighbors or a front office area if you live in an apartment/condo complex to see if you can locate the package. If you still cannot locate the package, you should contact the local USPS, UPS or FedEx to see if they are holding your package at their location. In the unlikely event that you still cannot locate the package, you will then need to contact us as soon as possible. You can reach our customer service team by emailing us at customerservice@misterwatchonline.com, or by calling toll free, 1-877-493-6847. Please make sure to have the name on the account and/or order number ready and available. Q: Do you ship internationally? A: Yes! The quality of our watches coupled with the prices we offer are unmatched, and we want to share this with as many people we can around the globe. Standard shipping rates to Canada and the United Kingdom are $9.95. These are sent fully insured. We also offer Expedited Shipping to Canada and United Kingdom for $24.99. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. Shipping rates to all other countries are $39.99. These are sent fully insured. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. If you do not see your country available for billing or shipping purposes, please note: We are pleased to provide an enhanced international shopping experience for our customers in nearly 200 countries. Unfortunately, if you do not see your country listed as a country that we ship to, this may be for a variety of reasons. Our international carriers may not service the region or country, and we are not able to ship using alternate methods. Or we may have a high rate of fraudulent orders coming from these countries. We may also not accept billing information from certain countries. Our payment processing system is always updating to include new regions; however, your country may not yet be supported by our payment processing system. Q: Will I have to pay customs, duties or taxes on my international shipment? A: Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such Import Fees and administrative fees which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Q: How long will it take for my international package to be delivered? A: Canada Shipments After shipment occurs, it will take 4-14 business days to arrive, in addition to possible time spent in customs for standard shipments. If you purchased Express delivery, it will take 1-3 business days to arrive after shipment occurs. UK Shipments After shipment occurs, it will take 4-14 business days to arrive, in addition to possible time spent in customs for standard shipments. If you purchased Express delivery, it will take 1-3 business days to arrive after shipment occurs. All Other International Shipments After shipment occurs, it will take 2-5 business days to arrive, in addition to possible time spent in customs. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Q: Are there any limitations if I ship an order internationally? A: For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Mr Watch, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Q: If I request next day shipping, will I get my order the next day? A: Not all of the items listed on our site are available immediately, so selecting One-Day or Two-Day Shipping does not necessarily mean your order will arrive in one or two days. There is no weekend pickup or delivery for One-Day or Two-Day Shipping. Also, as stated on our website, all orders ship within one to two business days. After that time, your order will then be shipped the method you selected. For special requests, please feel free to contact us, toll free at 1-877-493-6847 or via email at customerservice@misterwatchonline.com. |

